Your Privacy Matters

Privacy Policy

We are committed to protecting your privacy and being transparent about how we handle your data. This policy explains what information we collect, why, and how you can control it.

Last updated: January 2025~8 min read

Privacy at a Glance

🛡️We never sell your data

🔒Encrypted at rest & in transit

🗑️Delete your data anytime

✅GDPR & CCPA compliant

🚫No third-party ad tracking

👁️Transparent data practices

1. Introduction

GrowSEB ("we", "our", or "us") is operated by Laabam One Business Solutions Pvt Ltd, a company registered in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketing website (growseb.com) and use our SaaS platform (app.growseb.com), including all associated tools and services under the SEBX AI product suite.

By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

Information You Provide Directly

Account Details

Name, email address, company name, and profile information

Billing Information

Payment details processed securely via Razorpay (India) or PayPal (international)

Platform Content

Website URLs, SEO projects, reports, and content you create or upload

Communications

Contact form submissions, support tickets, and feedback

Information Collected Automatically

Device & Browser

Browser type, device type, operating system, and screen resolution

Location Data

IP address and approximate geographic location (used for currency auto-detection)

Usage Analytics

Pages visited, features used, session duration, and interaction patterns

Referral Data

How you arrived at our site, search terms used, and referring URLs

3. How We Use Your Information

Service Delivery

Providing, maintaining, and improving our AI-powered SEO tools and platform features

Payment Processing

Managing subscriptions, processing payments, and administering the SEB Wallet system

Communications

Sending transactional emails (via Zepto Mail), account notifications, and security alerts

Personalization

Customizing your experience including currency detection, dashboard preferences, and tool recommendations

Analytics & Improvement

Understanding usage patterns to optimize performance, fix issues, and build better features

Security & Fraud Prevention

Detecting, investigating, and preventing unauthorized access, abuse, and fraudulent activity

Legal Compliance

Meeting regulatory obligations, responding to legal requests, and enforcing our terms

4. Data Sharing & Third Parties

🛡️ We never sell, rent, or trade your personal information.

Your data is never shared with third parties for their own marketing purposes.

We share data only with the following trusted service providers, solely to operate our platform:

Provider	Purpose	Data Shared
Razorpay	Payment processing (India)	Billing details, transaction info
PayPal	Payment processing (International)	Billing details, transaction info
Digital Ocean	Cloud hosting & databases	All platform data (encrypted)
AWS Cognito	Identity & authentication	Email, login credentials
Zepto Mail	Transactional emails	Email address, name

We may also disclose information when required by law, court order, or to protect the rights, property, or safety of GrowSEB, our users, or others.

5. Data Security

We implement industry-standard security measures to protect your data at every level:

HTTPS/TLS Encryption

All data transmitted between your browser and our servers is encrypted

Bcrypt Password Hashing

Passwords are one-way hashed — even we cannot see them

CSRF & XSS Protection

Built-in protection against cross-site request forgery and scripting attacks

Rate Limiting

API and authentication endpoints are rate-limited to prevent brute force attacks

Managed Database Hosting

Data stored on Digital Ocean managed databases with automated backups

Input Sanitization

All user-submitted content is sanitized to prevent injection attacks

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Active accounts: Data is retained for the lifetime of your account.
Account deletion: Personal data is permanently removed within 30 days of your request.
Legal obligations: Certain financial and transaction records may be retained as required by law (typically 5–7 years).
Backups: Data may persist in encrypted backups for up to 90 days after deletion before being purged.

7. Your Rights

Depending on your jurisdiction, you may have the following data protection rights. To exercise any of these rights, contact us at privacy@growseb.com.

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate or incomplete personal data

Right to Erasure

Request deletion of your account and all associated data

Right to Restrict Processing

Limit how we process your data in certain circumstances

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to data processing based on legitimate interests

Right to Withdraw Consent

Withdraw previously given consent at any time

Right to Lodge a Complaint

File a complaint with your local data protection authority

We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Type	Purpose	Required
Essential	Authentication, session management, and security	Yes
Functional	Currency preferences, language settings, and UI state	Yes
Analytics	Understanding usage patterns and improving the platform	Optional

We do not use any third-party advertising cookies. For full details, see our Cookie Policy.

9. International Data Transfers

GrowSEB is operated from India, and our primary servers are located in Digital Ocean data centers. If you are accessing our services from outside India, please be aware that your data may be transferred to, stored, and processed in India.

We ensure that all international data transfers comply with applicable data protection laws, including the use of appropriate safeguards such as Standard Contractual Clauses (SCCs) where required.

10. Children's Privacy

Our services are designed for business professionals and are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected data from a child under 16, we will promptly delete it and terminate the associated account.

If you believe a child under 16 has provided us with personal information, please contact us immediately at privacy@growseb.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes:

We will update the "Last updated" date at the top of this page
We will notify registered users via email
We may display a prominent notice on our website or platform

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we'd love to hear from you:

Email: privacy@growseb.com

Contact page: growseb.com/contact

Data Controller: Laabam One Business Solutions Pvt Ltd, India

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